Returns & Refunds
We want you to love your crystals. If something's not right, we'll make it right.
30-Day Return Policy
Return any item within 30 days of delivery for a full refund or exchange. No questions asked.
Eligible for Return
- Unworn items in original condition
- Items with original packaging
- Defective or damaged items
- Wrong item received
Not Eligible
- Items worn or used
- Items returned after 30 days
- Custom / personalized items
- Items missing original packaging
How to Return
1
Contact Us
Email hello@crystalhealing.co with your order number and reason for return.
2
Get Approval
We'll confirm your return and provide a return shipping address within 24 hours.
3
Ship It Back
Pack the item securely and ship it back. We recommend using a tracked service.
4
Receive Your Refund
Once received and inspected, your refund is processed within 3–5 business days to your original payment method.